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Frequently Asked Questions

Shipping/Returns

We ship worldwide. Receive free shipping in the U.S and Canada on orders over $1000. 

If for any reason you are not completely satisfied with your purchase, you return your item(s) within 30 days of purchase. Sale items are final sale.

If you need to modify your order, please contact us within an hour of placing it. We'll do our best to help with your order, but if it has been shipped out already, it can not be modified.

Product Information

All jewelry and accessories are made in-house by our team. 

The diamond industry has in the past been associated with conflict and exploitation, the industry has taken a number of pro-active steps to combat this, most notably in the form of the Kimberley Process (which certifies that diamonds originate from conflict free zones). Through our procurement and polishing division we are subject to rigorous requirements which set out the detailed standards that our procurement and polishing division is required to adhere to in order to maintain its status. Among other requirements there is a focus on supply chain management, provenance claims, child and forced labour and ethical standards generally. 

For all repair inquiries, please email us. Please include your name, proof of purchase, and a description and photo of the damage to help us provide you with an accurate repair quote.

All repairs will be complete within 2 months of when we receive them.